City of West Columbia, SC

Welcome to our online payment portal!

The following services are available:

• Business Licenses
• Traffic & Code Enforcement Ticket Payments (You do not need a login to pay a ticket.)
• Water and/or Sewer Bill Payment 
• Step-by-Step Instructions to set up your Water/Sewer Account

The City of West Columbia has enhanced its online bill payment system.

The system allows you to:

View water and sewer account details:

Real-Time Monitoring & Alerts

• Customers can track their water usage 24/7/365 with an easy-to-use online portal.
• Set customizable daily and monthly usage thresholds to avoid unexpected high bills.
• Receive email alerts if your usage spikes, helping detect leaks early.

Leak Detection & Vacation Mode

• Our system detects potential leaks before they result in costly bills.
• A customizable “vacation mode” lets customers monitor unusual water usage while away.

Flexible & Convenient Payment Options

• Schedule auto-draft payments online, selecting a draft date before the due date.
• Quick Pay remains available for fast, one-time payments.
• E-check payments are now live, offering a secure, paperless option.

Mobile-Friendly Portal

• The system is mobile-friendly, making account management easy on any device.

If your water has been cut off, in order to restore service, please call Customer Service at 803-791-1880 and let them know that a payment has been made.